Mourinho has fired his second coach at Roma for lack of empathy towards the team. This situation has once again highlighted that a very competent professional in terms of technical and scientific skills if these are not accompanied by the ability to know how to communicate and show a high degree of empathy towards the group is rejected.
In fact, empathy stimulates the development of adaptive social behaviors such as cooperation and help. It is also fragile, and commonly disappears in team conflict situations. When an expert does not exhibit this quality in his or her relationship with others, the result is that his or her technical expertise is not heard by the players and is interpreted not as a source of help but as a way to be critical and destructive.
Empathy is therefore essential in professional relationships, as it allows athletes to accept critical remarks about their performance without feeling attacked as a person.
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