The role of empathy on the part of the coach is central to building an effective and constructive relationship with athletes. However, it is important to clarify that being empathetic does not mean indulging or pleasing, but rather deeply understanding the athlete’s point of view, their emotional states, difficulties, motivations, and even their resistance. Empathy is the ability to “put yourself in someone else’s shoes,” while still maintaining a leadership role.
What empathy means for the coach:
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Active listening: An empathetic coach knows how to listen without judgment. They understand why an athlete resists a drill or shows a lack of motivation, going beyond appearances.
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Recognizing needs and emotions: Without giving in to complaints or excuses, the empathetic coach recognizes when a refusal stems from mental fatigue, lack of confidence, insecurity, or fear of failure.
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Personalizing instruction: Being able to read the athlete allows the coach to adapt how an exercise is introduced, how feedback is given, or how motivation is sparked. The goal is to make the athlete understand that even if the training is difficult or unpleasant, it is essential for reaching their own goals.
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Supporting without removing responsibility: An empathetic coach does not take responsibility away from the athlete but helps them understand the value of doing even what they don’t like. Empathy builds a bridge between present discomfort and future results, using the athlete’s own goals as motivation.
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Building trust: An athlete who feels understood is more likely to trust their coach, even when demands are tough. Trust is born from that “I understand you, but I know what you need.”
Empathy in a coach is a key relational skill that allows them to motivate without manipulating, lead without imposing, and correct without discouraging. It’s not about avoiding discomfort or making everything enjoyable, but about making even the unpleasant meaningful, showing athletes the connection between what they do today and who they want to become tomorrow.