The subject of sending away a coach usually happens in the least correct ways imaginable and that of Koeman with Barcelona is just the latest in a long series that Furio Zara summarizes with many other examples in his article on Repubblica.it.
These examples reminded me of all the times I have found myself in this situation. In consultancy work it happens to be sent away or not to see previous confirmation. Rarely has it happened to me that someone explains the reason. Normally it happens that when you call you can no longer find your contact person, they are absent or busy, and then someone will tell you that you no longer work for them. This is the most frequent approach I have experienced with federations. In other situations, new managers asked me to tell them what my job had been during those years. The response was, “Did you really do all these things? We’ll let you know.” Obviously it didn’t happen. Other times the explanation is that coaches refuse to work with a psychologist, or vice versa, coaches propose one but managers deny this collaboration.
Being a counselor also involves this ability to react positively to refusals and to continue to promote one’s work. It takes time to understand that these do not call into question professional skills, but most of the time they are just political responses or defense of spaces that you do not want another professional to occupy.
If for the athlete it is essential to respond constructively to mistakes, for the counselor it is just as crucial to respond to these difficulties and rejections while maintaining his or her ability to be proactive.
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